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mediumSales Executive interview question

How do you run a strong discovery call? What are you trying to learn?

What the interviewer wants to hear

  • Current situation and pain points
  • Business impact and cost of the problem
  • Decision makers and buying process
  • Timeline and urgency
  • Success criteria

Model answer

I set an agenda, then ask open questions about how they work today and what is not working. When I find a pain, I go deeper: how often does it happen, what does it cost in time or money, and who is affected. I want to learn the business impact, not just the symptom. I also ask how they usually buy solutions like this, who else is involved, what budget exists and what timeline they are working towards. Finally I ask what success would look like in six months. I summarise what I heard so they can correct me, and agree a next step.

Can you answer it under time pressure?

Take a timed medium round and get scored on every answer.

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