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RED SAGSkills
easyContent Writer interview question

How do you make sure a piece speaks to a specific audience?

What the interviewer wants to hear

  • Understand who the reader is and what they need
  • Use real customer language from research
  • Match vocabulary, depth and examples to their level
  • Address their problems and objections
  • Check with someone from that audience if possible

Model answer

Before writing, I find out who the reader is, what they already know and what problem brought them to the page. I use the persona if one exists, but I also look for real customer language in sales call notes, support tickets, reviews and forums. That tells me which words they use and which questions keep coming up. Then I choose examples, vocabulary and depth that fit them. A finance director wants numbers and risk, while a first-time user wants simple steps and no jargon. I address their likely objections directly. When I can, I ask someone from that audience, such as a customer or a salesperson who talks to them daily, to read the draft and tell me where it feels off.

Can you answer it under time pressure?

Take a timed easy round and get scored on every answer.

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