hard20 pts · first answer countsexpansionstakeholder-management

Expansion request from an unhappy account

A department at an account wants 50 more seats, but the main team has open complaints about performance and their sponsor is unhappy. What is the best way to handle this?

A.Support the expansion, but be open about the current issues and agree a fix plan with the sponsor so the new team does not inherit the same problemsB.Close the expansion quickly before the sponsor finds outC.Refuse the expansion until every complaint is fully resolvedD.Hand the request to sales and stay out of it

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