hard20 pts · first answer countsethicscompliance

A side letter

To close this quarter, your manager suggests promising the customer three free months by email, outside the signed contract. What is the issue?

A.Off-contract promises (side letters) can misstate revenue, break company policy and create legal risk; all terms belong in the official contract with approvalB.There is no issue if the customer is happyC.It is fine as long as finance does not find outD.It is only a problem for very large deals

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