hard20 pts · first answer countsethicsdeal-strategy

Customer asks for a missing feature

A big prospect will sign today if you promise a feature that is not on the roadmap. Your manager is pushing you to close. What is the right action?

A.Promise the feature verbally so they sign, and worry about it laterB.Be honest that it is not available, explore how they can meet the need today, and involve product to see if it can be scoped with a written, realistic commitmentC.Add the feature to the contract with a delivery date without asking anyoneD.Tell them the feature already exists in a hidden menu

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