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easyProduct Manager interview question

Explain how an A/B test works and when you would use one.

What the interviewer wants to hear

  • Random split between control and variant
  • Hypothesis and one primary metric defined up front
  • Enough sample size and duration
  • Guardrail metrics to catch harm
  • Not suitable for low traffic or big strategic bets

Model answer

In an A/B test, users are randomly split into a control group that keeps the current experience and a variant group that gets the change. Because the split is random, a difference in results can be attributed to the change, not to seasonality or marketing. Before starting, I write a hypothesis, choose one primary metric such as checkout conversion, add guardrail metrics like refunds or page speed, and calculate how many users and days I need to detect a meaningful effect. Then I let it run for the planned time, usually whole weeks, without stopping early when it looks good. I use A/B tests when there is enough traffic and the change is measurable, like copy, flows or pricing pages. For low-traffic products or big strategic bets, I rely more on qualitative research and staged rollouts.

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