medium10 pts · first answer countsrenewal-management

When to start renewal preparation

For an annual enterprise contract, when should a CSM usually start active renewal preparation?

A.Around 90-120 days before the renewal date, or earlier for large or complex accountsB.The week the contract endsC.Only after the customer sends a cancellation noticeD.On the first day of the contract, by sending the renewal quote

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When to start renewal preparation

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