hard20 pts · first answer countspartnershipschannel-management

Partner and direct team claim the same deal

A reseller partner registered a deal with a hospital group last month. Now your own direct sales rep says they have been talking to the same hospital and wants the deal. What is the best way to handle it?

A.Give it to the direct rep because direct deals have higher marginB.Let both compete and offer the hospital two different pricesC.Follow the deal registration policy: check timestamps and evidence of real engagement, honour the valid registration, and agree how both sides can support the customerD.Ask the hospital which company they like more and let them pick

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Partner and direct team claim the same deal

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