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hardDigital Marketing Specialist interview question

Leadership asks: if we turned off all paid social tomorrow, how many sales would we actually lose? How would you answer with evidence?

What the interviewer wants to hear

  • Explains attribution cannot answer this
  • Designs a geo holdout or lift test with control
  • Defines duration, metric and success criteria
  • Accounts for lag effects and seasonality
  • Uses result to set budget or iROAS

Model answer

Platform and analytics attribution cannot answer this, because they only assign credit to touches and include sales that would have happened anyway. I would run an incrementality test. One option is a geo test: pick matched groups of cities with similar past sales, pause or heavily reduce paid social in the test group and keep it running in control for four to six weeks. Another is a platform conversion lift study with a randomised holdout. Before starting, I would agree the main metric, such as total orders from the CRM, the minimum lift we can detect and the duration, and avoid festive seasons that distort results. I would also watch for a lag after the test ends. The result gives incremental ROAS, which I would use to recalibrate attribution numbers and set budgets.

Can you answer it under time pressure?

Take a timed hard round and get scored on every answer.

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