medium10 pts · first answer countsonboardingstakeholder-management

Onboarding blocked by the customer

Onboarding has stalled for four weeks because the customer's IT team has not set up single sign-on. What should you do?

A.Wait patiently; it is their problemB.Show the agreed plan and the impact of the delay to your champion and sponsor, offer technical help, and agree a new date with an ownerC.Mark onboarding complete anywayD.Cancel the account

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