hard20 pts · first answer countsforecastingrenewals

Renewal forecasts that miss

Last year, 30% of renewals your team forecast as "likely" actually churned. What is the best fix?

A.Mark every renewal as "at risk" from now onB.Base likelihood on evidence such as goals met, usage trend, sponsor engagement and open risks, and check forecasts against actual outcomes each quarterC.Stop forecasting renewalsD.Let each CSM use their own definition

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Renewal forecasts that miss

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