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RED SAGSkills
easyBusiness Development Manager interview question

Walk me through how you structure a discovery call.

What the interviewer wants to hear

  • Set agenda and agree time at the start
  • Ask open questions about current situation and pain
  • Understand impact and priority of the problem
  • Learn decision process, stakeholders and timeline
  • Agree a clear next step

Model answer

I start by thanking them, confirming the time we have and sharing a simple agenda: learn about their situation, share briefly how we help, and agree if a next step makes sense. Then I spend most of the call listening. I ask open questions about how they handle the process today, what is not working, and what that costs them in time, money or risk. I ask why it matters now, to understand urgency. I also learn who else is involved in the decision, how they usually buy, and their timeline. Only then do I connect our solution to what they told me, briefly. Before ending, I summarise their key points and agree a concrete next step with a date, and I send a written recap afterwards.

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