hard20 pts · first answer countscontractsnegotiation

Customer wants unlimited liability

A customer's contract draft says your company has unlimited liability for any loss. What should you do?

A.Sign it to close the deal this quarterB.Delete the clause without telling the customerC.Tell the customer liability does not matter in softwareD.Involve legal, explain the risk, and negotiate a cap, for example linked to fees paid, with agreed exceptions

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Customer wants unlimited liability

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