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KPIs and business metrics
Business Analyst
KPIs and business metrics questions
10 questions on KPIs and business metrics for business analysts, easiest first.
Easy
1
A well-formed KPI
easy
Medium
2
Finding customers with no orders
medium
When the average hides the problem
medium
Hard
7
A metric with a side effect
hard
A suspicious drop in the data
hard
A biased satisfaction survey
hard
Correlation or causation?
hard
Rising overall, falling everywhere
hard
Measuring a self-service portal
hard
Interviews contradict the data
hard
