hard20 pts · first answer countsprocess-improvementstakeholder-management

'Make it work like the old one'

Stakeholders insist the new system must copy the old process step by step. What is the best BA response?

A.Ask the purpose of each step and separate true business and regulatory needs from habits caused by the old system's limitsB.Agree, because users know their process bestC.Refuse, and design the ideal process without themD.Ask the vendor to decide which steps to keep

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