A stakeholder gives feedback on your design that you disagree with. How do you handle it?
What the interviewer wants to hear
- Listen and understand the concern or goal behind the feedback
- Separate personal preference from user or business impact
- Bring evidence: research, data, principles
- Offer options or a test, and agree on a decision
Model answer
First I listen and ask questions to understand what is behind the feedback. If someone says make the logo bigger, the real concern might be brand recognition or trust. Once I understand the goal, I can respond to that instead of arguing about pixels. I separate personal taste from impact on users or the business. If I still disagree, I explain my reasoning using evidence, such as research findings, analytics or accepted principles like accessibility guidelines. Often I show two options and the trade-offs of each. When we cannot agree and the risk is real, I suggest a quick usability test or A/B test so data decides. I also stay open to being wrong, because stakeholders often know things about customers or constraints that I do not.
Can you answer it under time pressure?
Take a timed medium round and get scored on every answer.
More medium UI/UX Designer questions
- You have only one week to design a new feature. How do you include user research?
- How do you measure whether a design change was successful?
- Why are empty, loading and error states important, and how do you design them?
- An engineer says your design will take three times longer to build than planned. What do you do?
- How do you plan and run user interviews for a new feature?
- You are asked to restructure the navigation of a large website with hundreds of pages. How do you approach it?
- A team wants a custom styled dropdown instead of the native select. How do you make sure it is accessible?
- How do you turn research findings into design decisions the team actually acts on?
- How do you run a design critique session that is useful rather than a debate about taste?