hard20 pts · first answer countsusability-testingsususability-metrics

Learnability inside SUS

Research by Lewis and Sauro found SUS has two factors. Which two items form the learnability factor?

A.Items 1 and 2, about use frequency and complexityB.Items 5 and 6, about integration and too much inconsistencyC.Items 7 and 9, about learning quickly and feeling confidentD.Item 4 (need technical support) and item 10 (needed to learn a lot)

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Learnability inside SUS

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