easy5 pts · first answer countsusability-testinguser-research

A participant gets stuck during testing

During a moderated usability test, a participant cannot find the search feature and goes quiet. What should you do?

A.Point to the search icon so the session can continueB.End the session because the participant is not suitableC.Ask a neutral prompt like 'What are you looking for right now?' and let them keep tryingD.Explain how the design is supposed to work

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A participant gets stuck during testing

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