hard20 pts · first answer countsresearch-biasuser-research

Feedback only from power users

Your feature request board is full of requests for advanced keyboard shortcuts and bulk editing. Most of your new users quit within a week. What is the main risk in following the board?

A.Shortcuts are hard to buildB.Boards always contain fake requestsC.Selection bias: the board reflects vocal, engaged power users, not the new users who leave without saying why, so you need research with churned and new usersD.Users never know what they want

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Feedback only from power users

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