medium10 pts · first answer countsinteraction-designinformation-architecture

Navigation by department names

A city portal organises its menu by department names ("Revenue Dept", "Public Works Division"). Citizens struggle to pay property tax. What is the better approach?

A.Organise by tasks such as "Pay property tax"B.Add more department names to the menuC.Add a page explaining the org chartD.Sort departments alphabetically

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Navigation by department names

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