hard20 pts · first answer countsai-productsexperimentation

Leadership wants an AI chatbot

Leadership wants an AI support chatbot because competitors launched one. What is the best way to approach it?

A.Launch a chatbot on every page within two weeksB.Refuse, because AI is just a trendC.Identify the customer problem it should solve, check whether AI is the right solution, and run a limited pilot measuring resolution rate, customer satisfaction, cost and answer qualityD.Copy the competitor chatbot design exactly

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Leadership wants an AI chatbot

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