hard20 pts · first answer countslaunchincident-management

A launch corrupts some customer data

An hour after launching a new import feature, reports show it is overwriting some customers' existing records. What should you do first as PM?

A.Wait for more reports to confirm the patternB.Stop the damage first: turn off the feature with its flag or roll back, start the incident process with engineering, then assess impact and communicate clearly to affected customersC.Write the post-mortem before doing anything elseD.Announce the launch on social media as planned

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A launch corrupts some customer data

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