medium10 pts · first answer countsinterviewingcompetency-frameworks

Turning a competency into behaviours

Your framework lists 'Customer focus'. What makes it usable in interviews?

A.Defining observable behaviours, like follow-ups that solve issuesB.Asking candidates to rate their own customer focusC.Using it only for customer service rolesD.Letting each interviewer define it their own way

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Turning a competency into behaviours

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