easy5 pts · first answer countsmarketing-strategymarketing-funnel

Purpose of a journey map

What is the main purpose of a customer journey map in marketing planning?

A.To list every ad placement bought in the current quarterB.To show the steps, touchpoints and feelings a customer goes throughC.To record the delivery routes used by the logistics teamD.To rank competitors by their annual marketing spend

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Purpose of a journey map

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