easy5 pts · first answer countshealth-scores

Why use a health score

What is a customer health score mainly used for?

A.To decide the price of the product for each customerB.To rank customers by how friendly they are on callsC.To replace all conversations with customersD.To give an early signal of which accounts are at risk or ready to grow, so the CSM can act in time

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Why use a health score

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