easy5 pts · first answer countscs-fundamentals

CSM vs account manager

In companies with both roles, how do a CSM and an account manager usually differ?

A.The CSM focuses on adoption and outcomes; the account manager focuses on commercial work such as renewal contracts and upsellsB.The CSM only answers support ticketsC.The account manager writes product codeD.They always do exactly the same work

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CSM vs account manager

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