hard20 pts · first answer countsprocess-analysislean

Finding the bottleneck

A process has three steps in sequence. Step A handles 10 cases per hour, step B handles 6 and step C handles 8. Demand is 7 cases per hour. What should you improve first?

A.Step A, because it is the first stepB.Step B, because at 6 per hour it limits the whole process below demandC.Step C, because it is closest to the customerD.All steps equally, by adding staff to each

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Finding the bottleneck

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