easy5 pts · first answer countscustomer-success-fundamentals

Customer success vs customer support

What is the main difference between customer success and customer support?

A.Customer success only works with free users, support works with paying usersB.Customer success is proactive and focused on long-term outcomes, while support is mostly reactive and solves specific issuesC.Customer success handles billing, while support handles product trainingD.There is no real difference; they are two names for the same team

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Customer success vs customer support

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