easy5 pts · first answer countscustomer-communicationethics

Asked for a release date

A customer asks, "Will the new integration be ready next month? We need to plan." It is on the roadmap but has no confirmed date. What should you say?

A.Yes, definitely next month.B.Explain it is planned but not yet dated, share what you can confirm, offer to update them as soon as there is a firm date, and discuss a workaroundC.Say it has been cancelled to avoid questions.D.Refuse to discuss the roadmap at all.

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