medium10 pts · first answer countschurn-preventioninvoluntary-churn

Wrong GSTIN on invoices

Several Indian business customers are paying renewals 60+ days late. Their finance teams say the invoices show the wrong GSTIN. Why does this matter for retention?

A.The wrong GSTIN means the contract is legally void and must be re-signedB.GSTIN errors only affect your own tax return, not the customer'sC.Without a correct GSTIN they cannot claim input tax credit, so payment stallsD.GST invoices are only needed for consumer customers, not businesses

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Wrong GSTIN on invoices

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