medium10 pts · first answer countsretention-metrics
Calculate NRR
At the start of the year your existing customers paid 100,000 USD MRR. Over the year, that same group added 15,000 in expansion, lost 5,000 to downgrades and 10,000 to churn. New customers are excluded. What is the net revenue retention (NRR)?
Discussion 0
Join free to post in the discussion.
Related questions
- Understanding GRRCustomer Success Manager
- Calculate GRRCustomer Success Manager
- Monthly revenue churnCustomer Success Manager
- Read a cohort tableCustomer Success Manager
- Strong NRR hides a problemCustomer Success Manager
- An NRR number that is too goodCustomer Success Manager
- GRR of 104%?Customer Success Manager
- Leading vs lagging indicatorsCustomer Success Manager