hard20 pts · first answer countsbrand-voiceux-writing

Playful voice in a payment error

The brand voice is playful and full of jokes. You are writing the message shown when a customer's payment fails. What should you do?

A.Use a calm, clear message that says what happened and what to do next, with only light warmthB.Keep the jokes so the brand stays consistentC.Show only the error code from the payment providerD.Blame the bank so the brand looks good

Discussion 0

Join free to post in the discussion.

Playful voice in a payment error

Discussion 0

Related questions