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easyBusiness Analyst interview question

How do you prepare for a stakeholder interview?

What the interviewer wants to hear

  • Define the purpose and what you need to learn
  • Research the stakeholder's role and existing documents
  • Prepare mostly open questions with a logical flow
  • Share the agenda in advance
  • Plan how to record notes and confirm them afterwards

Model answer

First I decide the purpose of the interview and what I need to learn, such as how a process works today or what problems the person faces. Then I research their role and read existing material, like process documents, reports or previous tickets, so I do not waste their time on basics. I write a short list of mostly open questions in a logical order, starting broad and then going deeper, and I add a few closed questions to confirm facts. I send the purpose and topics in advance so they can prepare or bring examples. I also plan how I will take notes and ask permission if I want to record. After the interview, I send a short summary of what I heard and any follow-up questions, so they can correct misunderstandings early.

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