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hardSite Reliability Engineer interview question

Design a strategy so that a customer-facing service survives the loss of an entire cloud region. What trade-offs do you consider?

What the interviewer wants to hear

  • Choose active-active or active-passive based on RTO, RPO and cost
  • Data replication: synchronous vs asynchronous and the data loss it implies
  • Traffic steering with health checks, anycast or DNS and its caching limits
  • Capacity headroom so surviving regions can absorb the load
  • Regular failover drills and avoiding hidden single-region dependencies

Model answer

I first agree on RTO and RPO with the business, because they drive cost. Active-passive is cheaper and simpler but failover is slower and the standby may be untested; active-active gives fast failover but needs data that can be written in more than one region. For data, synchronous replication avoids loss but adds latency on every write; asynchronous replication is fast but loses recent writes on failover, so some data may need conflict handling or a single home region. Traffic steering uses health-checked global load balancing or anycast, because DNS-only failover is limited by client caching. Each region needs enough headroom to take the others traffic, or autoscaling with reserved quota. I look for hidden single-region dependencies such as the identity provider, CI, secrets or a control plane. Finally, we run regular failover drills, because an untested failover plan usually fails.

Can you answer it under time pressure?

Take a timed hard round and get scored on every answer.

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