What is an embedding, and how would you use embeddings in a product feature?
What the interviewer wants to hear
- A dense vector representation learned so similar items are close
- Similarity is measured with cosine or dot product
- Used for semantic search, recommendations, clustering and RAG
- Stored in a vector index for fast nearest-neighbour search
- Quality should be checked on your own data
Model answer
An embedding is a list of numbers, a dense vector, that a model produces for a piece of text, an image, a user or a product. The model is trained so that things with similar meaning or behaviour end up close together in that space. I usually compare embeddings with cosine similarity. In a product, a common use is semantic search: embed every help article once, store the vectors in a vector index, then embed the user query and return the nearest articles, even when they share no exact words. The same idea powers related-item recommendations, duplicate detection, clustering of support tickets and retrieval for RAG. Before shipping I test the embedding model on real queries from our domain, because a general model can miss jargon, and I often add keyword search for exact codes.
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