medium10 pts · first answer countsragevaluationrag-operations

Measuring a support bot in production

Your customer-support RAG bot is live. Which online metric best reflects whether it is really helping the business?

A.The average number of tokens in each answer the bot writesB.Share of chats resolved without a human, checked for qualityC.The number of documents currently stored in the vector indexD.The number of new chats that users start each day

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Measuring a support bot in production

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